1. How secure is this system?
  2. What is the difference between this system and a DIY network IP camera?
  3. What is the difference between this system and the traditional CCTV monitoring system?
  4. Do I need to purchase my own storage hardware for recording images?
  5. What is the approximate file size of a 10 minutes recorded clip?
  6. Can I access the platform from oversea with my mobile handset?
  7. How much data are being consumed when viewing with my mobile phone?
  8. How much bandwidth is required for installing 1 IP camera?
  9. What player shall I use to play the archived video?
  10. What web browser shall I use to access the EasyWatch Service?
  11. Do I need to configure the firewall in order to view the camera through web access?
  12. What handset shall I use to access the Easy Watch Service through GPRS (2.5G/3G - WAP)?
  13. Must I use PCCW Mobile SIM to access the EasyWatch Service through 3G video calls?
  14. What handset shall I use to access the EasyWatch Service through 3G video calls?
  15. What mobile operator shall I use to access the EasyWatch Service through 3G video calls?
  16. Why is there no Pan-Tilt-Zoom with my camera?
  17. Why can't I view the camera images at the EasyWatch Service web page?
  18. What is "Camera Label"?
  19. Why can't I view all the cameras?
  20. What is the best screen size for EasyWatch web service?
  21. What is the streaming format for EasyWatch web service?
  22. What is the streaming format for recording?
  23. What is the streaming format for EasyWatch GPRS service?
  24. What is the streaming format for EasyWatch 3G video call service?
  25. How long will the archived video be stored in the system?
  26. What is "Schedule Recording"?
  27. What is "Motion-Triggered Recording"?
  28. What is "Ad-hoc Recording"?
  29. What is "Continuous Recording"?
  30. Why am I experiencing video timeout after watching IP camera images for a long time?
  31. Why can’t I get into the EasyWatch service after I dial up the number 6622-2000 on my mobile or EYE?